Here Why My Robux is Going Away (Disappeared)

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You may ever got problem your Robux is gone. it may said that you bought a donation T-shirt but you didn’t. For this case, you may got a scam. We are sure that you have done some certain activities that make your Robux disappear.

Apparently, there are some reasons that make your Robux gone.

  • You must have played some free Robux games.
  • The game asked for the password of your Roblox account.
  • You gave away your password
  • The creator of the scam used your password to log into your Roblox account and steal all your Robux.

Now, you have to do these:

  • Please change your password. We suggest you make unique password.
  • Implement two step verification
  • Please send an email for Roblox support about the situation.
  • Explain how you got scammed and provide details of the profile of the scammer.


Robux will be removed from an account after a refund request is processed for a related purchase. The user account will be notified via a direct message delivered to the account’s Inbox from Roblox. This message is going to notify you that a charge has been refunded and that Robux from that charge has been removed from your Roblox account. Additional moderation actions may be placed against accounts which abuse the refund system or complete unauthorized purchases, as this is a violation of our Terms of Use.  Also, an account may be suspended for a period of time or removed from the Roblox site. Further information related to the Roblox refund policy may be found in the page of Terms of Use. If you have further questions regarding this message or the removal of your Robux, you are able to contact Customer Service.


From the Roblox Mobile App:

  • Please be logged into the account where the Robux were bought.
  • After that, you are able to tap the Robux mceclip0.png icon at the top of the app.
  • Then, your Robux balance is displayed at the top.

From a Browser:

If you are on a browser, your Robux balance will be shown in the upper right of the browser window.

From the Roblox Xbox One App:

  • While on the Home screen, you are able to click the Right Bumper (RB) until you reach the Robux screen.
  • On the screen, in the lower-left corner, then your current total is next to My Balance.


  • Firstly, you have to log into the account where the Robux were bought.
  • Then, you have to tap the Robux mceclip1.png icon in the upper right of the browser window.
  • After that, you are able to tap your Robux value.
  • In this step, you are able to view your Currency Purchase over the Past Day, Week, Month, Year on the Summary tab.
  • Now, you are able to view how the Robux were spent on the My Transactions tab.

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